Michelle Russell is our Senior Health Services Account Manager, specializing in Medicare education and enrollment. A graduate of the University of Maine in Orono, she earned her BA in Psychology with a minor in Health Education. She holds a Maine State license in Life and Health Insurance. Prior to joining our team, Michelle spent over two decades working in crisis intervention and health prevention/education roles. She understands how overwhelming and confusing it can be to navigate the healthcare and insurance systems on your own. She looks forward to educating and assisting customers in making quality decisions regarding their various Medicare options. Michelle has strong community ties in Central Maine and is passionate about giving back. She lives in Farmingdale with her fun-loving daughter, Gabby. Outside of work, she loves running, baking, and enjoying the beautiful Maine outdoors.